Introduction

Vaulted Collectibles Ltd (“Company”) values your personal and confidential information. We are committed to protecting this information with adequate safeguards and using it only for the purposes described in this Privacy Policy. Pursuant to our Terms & Conditions, this Privacy Policy explains what personal data is collected, how it is processed and protected, and what rights are available to you concerning your personal data in compliance with the General Data Protection Regulation (GDPR) 2016/679 and the Data Protection Laws of the Republic of Cyprus.

By accessing or using our e-shop, you agree to this Privacy Policy.

Definitions

  • Data Controller: The entity that determines the purposes and means of processing personal data. In this case, it is Vaulted Collectibles Ltd incorporated under the laws of the Republic of Cyprus with registration number HE410988
  • Data Subject: Any individual who can be identified, directly or indirectly, by the data collected.
  • Personal Data: Any information relating to an identified or identifiable individual, such as name, email address, IP address, payment details, and shipping information.
  • Processing: Any operation performed on personal data, including collection, recording, storage, alteration, retrieval, and erasure.
  • Special Categories of Personal Data: Data relating to sensitive information, including but not limited to age and/or date of birth, racial or ethnic origin, political opinions, religious beliefs, trade union membership, health, relationship status, sexual orientation, biometric or genetic data.
  • Third Party: Any external organization or person who receives personal data.

 

Data Collection and usage

We collect personal data in a transparent manner and solely for the following specified legitimate purposes related to the operation of our e-shop and online store and as may be necessary in order to pursue the legitimate interests of both the Company and the Data Subject in accordance with the objectives of this e-shop and online store:

  • Information provided during account registration: Name, email address, shipping address, payment details, and phone number.
  • Transaction-related information: Data collected during the purchase process, including order history, VAT numbers, and payment methods.
  • Website usage information: IP addresses, cookies, browser type, and user behavior collected through cookies and analytics tools like Google Analytics.
  • Marketing preferences: Information you provide when subscribing to newsletters or promotional materials.

 

Guests (Non-Registered users) are allowed to, enter this e-shop and online store and have viewing access without any registration and/or without the collection and process of any information by the Data Controller.

 

Registered members, where applicable, after completing their account registration, are allowed to have access to a number of other features on this e-shop and online store. During the registration of the new member, the username and email address is required.

 

Any other Special Categories of Personal Data and other information about your interest in this e-shop and online store can and may be added on a voluntary basis after the registration process.  

 

Financial information that Registered Members are providing to us will only be shared with our third party processors in order to initiate and complete any orders placed on your account. All credit card transactions and such are processed with industry standard encryption through third party processors who only use your financial information and for that purpose. All financial data and related Personal Data will not be shared by us with third parties except with your authorization or when necessary to carry out all and any transactions requested by Registered Members with the understanding that such transactions may be subject to rules, terms, conditions and policies of a third party.

Legal Basis for Processing

We process personal data based on the following legal grounds:

  1. Consent: When you provide your personal data (e.g., account registration, subscription to newsletters), you consent to its processing for specific purposes. You can withdraw your consent at any time by contacting us.
  2. Contractual Obligations: Personal data is required to fulfill your orders, process payments, and deliver products.
  3. Legal Obligations: We process data to comply with legal obligations such as tax reporting and record-keeping requirements under Cypriot law.
  4. Legitimate Interests: Data may be processed to improve the functionality of the e-shop, prevent fraud, and enhance the shopping experience.

 

Data Sharing and Third Parties

Your personal data may be shared with the following third parties for the purposes outlined in this policy:

  • Shipping and logistics companies: To ensure the delivery of products.
  • Payment service providers: To process online transactions (e.g., credit card or PayPal payments).
  • IT service providers: For hosting, support, and maintenance of the e-shop.
  • Marketing platforms: For sending promotional emails or newsletters (if consented).

We do not share your data with third parties unless required by law or necessary for the services provided.

All such information provided to a third party is subject to their terms and conditions.

Transfers Outside the EEA

We generally do not transfer personal data outside the European Union (EU) or European Economic Area (EEA). If required, we ensure that any data transfer complies with GDPR requirements, using Standard Contractual Clauses or obtaining your explicit consent.

 

Data Retention

We retain your personal data for as long as necessary to complete transactions, fulfill orders, or comply with legal requirements. Typically, data will be stored for seven (7) years from the date of your last purchase or interaction, unless a longer retention period is required by law (e.g., tax purposes).

Data Protection and Security

We implement robust security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These include the below commercially reasonable technical safeguards:

  • Encryption of sensitive information, such as payment details.
  • Secure servers and firewalls.
  • Limiting access to personal data to authorized personnel only.

Although we take reasonable precautions to protect your data, no system is completely secure.

If you are a Registered Member, you are responsible for keeping your password confidential. If any unauthorised party gains access to your account on this online store’s website, we will not be responsible for any damage and/or adverse consequences and/or illegal activity that may occur.

While we use the abovementioned robust security measures to secure all sensitive personal information, we bring to your attention that the transmission of information via the internet is not completely secure and we cannot ensure and/or guarantee the confidentiality and/or the security of any information and/or content you transmit to us. We do take measures to protect the transmission of all sensitive end-user information, nevertheless, we cannot guarantee that our security measures will prevent third-party ‘hackers’ from illegally obtaining this information. Een though we take all reasonable measures to prevent such breaches of security, given the resourcefulness of cyber-criminals, we are unable to guarantee that such safeguards are 100% breach-proof. You assume the risk of such breaches to the extent that they occur despite our reasonable security measures.

This website shall not be responsible or liable, under any circumstances for any amount or kind of loss or damage (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of profit, loss of opportunity, loss of data, costs and fines and/or any special or incidental damages of any kind) that may result to you or a third party arising from or connected in any way to cyber-attacks, computer viruses, system failures or malfunctions which may occur in connection with your use of the website.

We continually review our data security practices to safeguard your information.

Your Rights

Under the GDPR and Cypriot law, you have the following rights regarding your personal data:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You may request correction of any inaccurate or incomplete data.
  • Right to Erasure: You can request the deletion of your personal data, subject to legal obligations such as record-keeping for tax purposes.
  • Right to Restrict Processing: You can request a restriction on the processing of your data.
  • Right to Object: You can object to the use of your personal data for marketing purposes or other legitimate interests.
  • Right to Data Portability: You can request that your data be transferred to another provider.

To exercise any of these rights, contact us at info@vaultedcollectibles.com

Complaints

If you believe your data protection rights have been violated, you may file a complaint with the Office of the Commissioner for Personal Data Protection in Cyprus at:

Office Address: Iasonos 1, 1082 Nicosia, Cyprus

Postal Address: P.O. Box 23378, 1682 Nicosia, Cyprus

Phone: +357 22818456

Email: commissioner@dataprotection.gov.cy

 

Cookies Policy

Our e-shop uses cookies to enhance the shopping experience and collect anonymous data for analytics purposes.

Cookies are pieces of information that a website transfers to an individual’s hard drive for record-keeping purposes in order to track user behaviour online. Cookies make web-surfing easier by saving preferences and browsing patterns, while you are on the website. Cookies may therefore be used to analyse the usage and/or improve content and/or customize the content and layout of this e-shop and online store and/or for other customer service purposes.

A cookie may enable us to relate your use of our e-shop and online store to other information about you, including your Personal Data. All of these purposes serve to improve and personalize your experience on our e-shop and online store.

Most web browsers can be set to inform you when a cookie has been sent to you and provide you with the opportunity to refuse that cookie. However, refusing a cookie may, in some cases, preclude you from using and/or have negative impact on the display and/or the function of the e-shop and online store and/or on certain other areas and/or features of the e-shop and online store. 

By using our e-shop and online store, you agree to the use of cookies.

Types of Cookies:

  1. Necessary Cookies: Required for the functionality of the e-shop (e.g., shopping cart, checkout).
  2. Functional Cookies: Help remember your preferences and provide personalized features.
  3. Analytics Cookies: Used to analyze how visitors use the website (e.g., pages visited, shopping behavior).
  4. Marketing Cookies: Enable us to send relevant promotions and advertisements based on your shopping preferences.

This information is used for internal system administration, in order to help us diagnose problems with our servers and/or administer our services.

All of these activities, with regard to the website’s usage information, may be performed on our behalf by our service providers, i.e. our analytics vendor(s) and our e-mail management partner(s).

To disable cookies, you can adjust your browser settings. However, this may affect your shopping experience on our website.

For more information visit our Cookies policy. (link to cookies policy).

Third-Party Links

Our e-shop may contain links to third-party websites. The linked websites are not under our control and we are not responsible for the contents of any linked website or any link contained in a linked website. We are not responsible for any form of transmission received from any linked website. The inclusion of any link does not imply our endorsement of the linked website.

We are not responsible for the privacy practices or content of these external websites. We recommend reviewing the privacy policies of any third-party sites before providing them with personal data.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. If there are material changes to this Privacy Policy or in how we will use your Personal Data, we will notify you either by prominently posting a notice of such changes prior to implementing the change or by directly sending you a notification. You are encouraged to review this page periodically to stay informed of how we protect your Personal Data.

Contact Information

If you have any questions regarding this Privacy Policy or wish to exercise your data protection rights, please contact us at: info@vaultedcollectibles.com